Frequently Asked Questions
Everything you need to know about your TOV Essentials experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may vary by style.
Are your materials sustainably sourced?
TOV Essentials is committed to ethical fashion. We prioritize high-quality, durable fabrics and partner with manufacturers who follow fair labor practices.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.